Modern comics · Clear condition notes · Collector-safe shipping
Keyframe Co LLC
Effective September 23, 2026
The expected processing window is confirmed before purchase or in the order confirmation. Business days exclude weekends and U.S. federal holidays. High-volume releases, preorders, or severe weather may require additional time; any known delay will be communicated when practical.
Available shipping destinations, methods, rates, and estimated transit times are shown before purchase. Delivery dates are carrier estimates, not guarantees.
Raw comics are bagged and boarded, supported with protective filler, and secured in a rigid comic mailer or suitable box. Graded books and larger orders receive packaging appropriate to their size and weight.
Tracking information is provided when the carrier accepts the shipment. Tracking scans and delivery timing are controlled by the carrier. If tracking shows a delay, contact the carrier first, then email us if further help is needed.
Customers are responsible for providing a complete and correct delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after an order enters fulfillment. Additional shipping charges caused by an incorrect, incomplete, refused, or undeliverable address are the customer's responsibility.
Inspect the package promptly after delivery. If an order arrives damaged or items are missing, send us a message through our contact form as soon as possible with the order number and clear photographs of the outer package, shipping label, packing materials, and affected item. Keep all packaging while the claim is reviewed. Resolution may depend on carrier requirements and available evidence.
Preorder release dates may change at the publisher or distributor's discretion. For orders containing both preorder and in-stock items, the applicable combined- or split-shipping arrangement will be confirmed before purchase.
Shipping questions may be sent through our contact form.